Advertising Terms & Conditions

1. Services & placements

RugIndustry offers paid banner placements, directory listings (Premium and Featured), sponsored articles, and related advertising services. Each placement’s specifications, position, and price are shown before you purchase. All ads are clearly labeled “Advertisement.”

2. Ad content & our right to review

You are responsible for your advertising content and for holding all rights needed to use it. Ads must be lawful, truthful, and not infringe anyone’s intellectual property or other rights. We may decline, request changes to, pause, or remove any advertisement that does not meet our editorial, legal, or quality standards, or that we reasonably believe exposes us or our readers to risk. If we remove a live ad solely at our discretion for a reason that is not your fault or a breach of these terms, we will refund or credit the unused portion of that month.

3. Billing & contract terms

Advertising is billed monthly. You choose a term at checkout:

• Month-to-month — renews automatically each month until you cancel. Canceling stops the next renewal; your placement stays live through the period you have already paid for.
• 6-month term — six monthly payments at the agreed rate, then the placement ends automatically. It does not auto-renew or convert to month-to-month without a new agreement.
• 12-month term — twelve monthly payments at the agreed rate, then the placement ends automatically. It does not auto-renew or convert without a new agreement.

Your first installment is charged at checkout. Your advertising term and monthly billing begin when your ad goes live (after review), and subsequent installments are billed monthly from that date, so you receive the full term you purchased. Before payment we disclose your commitment, the monthly amount, the total contract value, and what happens at the end of the term. The rate you book is protected for your committed term. You authorize us to charge your payment method for each installment as it becomes due.

4. Creative, review & publication

You provide your creative and any required materials through your account. We review and publish or activate eligible submissions within 48 hours of receiving all required information and materials. If something is missing or needs changes, we’ll let you know what’s outstanding; a complete resubmission starts a new review window. Your paid term and recurring billing are not consumed while you prepare materials, await design, or await review — billing begins only when your ad goes live.

5. Design service ($100)

If you don’t have a ready-to-use graphic, our team can design one for a one-time fee of $100, which includes two rounds of revisions. We aim to provide a first proof within two business days. We’ll create a proof for your approval; you may request changes within the two included rounds. Additional revisions beyond those rounds may be quoted separately. The design fee is refundable only before design work begins; once we have started work or delivered a proof, the $100 fee is non-refundable. The design fee is separate from your placement cost, and your placement’s term and billing still begin only when the finished ad goes live.

6. Cancellation, refunds & early termination

Refunds before an ad goes live. You may cancel and receive a full refund of any amount paid at any time before your ad goes live — for example, if you change your mind during review or decide not to submit a creative. Once your ad is live, payments for the current and completed periods are non-refundable, except as described in Section 2.

Month-to-month. Cancel anytime. Cancellation stops your next monthly renewal; your ad stays live through the end of the month you have already paid for, and no further charges are made.

Early termination of a 6- or 12-month term. A fixed term is a commitment, and stopping automatic renewal does not by itself release you from it. You may, however, end a fixed term early by giving us notice and paying a one-month early-termination fee equal to your monthly rate. When that fee is paid, your remaining scheduled installments are canceled and your placement ends. Amounts already paid for periods your ad has run are not refunded.

Failed or declined payments. If a monthly installment cannot be collected, we will retry for a short grace period (approximately five days). If payment still cannot be collected, your ad is paused (not deleted) until payment succeeds, at which point it resumes for the remainder of your term. Paused days do not extend your term. Repeated non-payment may be treated as an early termination under this section.

To cancel or ask about a refund, contact hello@rugindustry.com with your order reference.

7. Limitation of liability

We provide advertising placements on a commercially reasonable-efforts basis and do not guarantee any specific level of impressions, clicks, traffic, leads, sales, or search-engine results. To the extent permitted by law, our total liability relating to any order is limited to the amount you paid for that order.

8. Changes to these terms

We may update these terms; the version and date above identify the terms in effect. The terms you accepted at checkout govern your order.

9. Contact

Questions about advertising terms: hello@rugindustry.com. See also our Privacy Policy.